Privacy Policy – Torrevieja Consult

Data Controller

  • Website: www.torreviejaconsulting.com
  • Brand: Torrevieja Consulting
  • Postal Address: Canónigo Torres, nº 1, Bajo, 03181 Torrevieja (Alicante), Spain
  • Company Name: Torrevieja Consult S.L.
  • Tax ID (NIF): B53784278
  • Email: info@torreviejaconsult.es
  • Telephone: +34 965 707 339
  • Last updated: 26/05/2023

Torrevieja Consult S.L. makes this privacy policy available via its website www.torreviejaconsult.com to provide you with detailed information on how we process your personal data and safeguard your privacy and the information you provide to us. Should any future modifications be introduced, we will notify you via the website or through other channels, enabling you to remain informed of any changes to our privacy terms.

In compliance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, we inform you of the following:

How do we collect your information?

We collect your personal data through various means, always informing you at the time of collection via appropriate notices. These will identify the data controller, the purpose and legal basis for processing, the recipients of the data, the retention period, and how you can exercise your data protection rights.

In general, the personal data we process is limited to identifying information (full name, date of birth, address, ID number, phone number and email), contracted services, and billing/payment information.

In the context of recruitment, we collect academic and professional data to fulfil obligations related to maintaining an employment relationship or potential future employment within our organisation.

Torrevieja Consult S.L. also uses social media, which can involve collecting personal information through messages and communications you publish that may be publicly accessible online. Social media platforms have their own privacy policies, which we recommend you read to understand how your data may be used, processed, and shared.

We also collect personal data via cookies when you browse our website. For more detailed information about our use of cookies, their purpose, and how to manage or disable them, please refer to our Cookie Policy.

Why do we process your personal data?

At Torrevieja Consult S.L., we collect and process your personal information to manage our relationship with you. The main purposes for which we process data are:

  • Managing and contracting products and services offered by our company.
  • Handling information requests, suggestions, and complaints.
  • Keeping you informed about events, offers, products, and services of potential interest via different communication channels (where consent has been provided).
  • Managing employment relationships with our staff.
  • Managing business relationships with our suppliers.
  • Recruitment and selection processes.

Legal basis

All data processing is conducted in accordance with Regulation (EU) 2016/679 and Organic Law 3/2018.

Data retention

We retain your data only for the time necessary to fulfil the purpose for which it was collected, comply with legal obligations, and address any potential liabilities arising from such processing.

If you submit your CV for employment consideration, your data will be stored in our recruitment database for the duration of the selection process or up to a maximum period allowed, unless you request deletion earlier.

Retention periods under applicable laws include:

  • 4 years – Social Order Infringement and Penalties Act (e.g., payroll, contributions, etc.)
  • 5 years – Civil Code (general personal actions without a specific limitation period)
  • 6 years – Commercial Code (e.g., accounting books, invoices)
  • 10 years – Anti-Money Laundering and Terrorist Financing Act

Generally, personal data will be retained as long as a contractual relationship exists or until you exercise your rights to deletion or restriction. After this, the data will be blocked and only retained for legal defence or liability purposes.

Data disclosure

In general, Torrevieja Consult S.L. does not share your personal information unless legally required.

We do not sell or transfer your data to third parties for direct marketing unless you have expressly authorised us. No international transfers are carried out.

However, for certain services, third-party providers may access your data strictly under our instructions and solely for the purposes contracted, with strict confidentiality obligations.

We may also disclose data to public authorities, courts, or legal bodies if required to fulfil legal responsibilities.

International data transfers

Your data is not transferred outside the European Economic Area (EEA). All our providers use servers located within the EEA. If, in future, international transfers are needed, appropriate safeguards will be implemented (e.g., Privacy Shield certification or standard contractual clauses), and this policy will be updated accordingly.

User responsibility

By providing data through electronic channels, you confirm that you are over 14 years of age and that the information provided to Torrevieja Consult S.L. is true, accurate, complete, and up to date. You are responsible for the accuracy of the data and for keeping it updated. You also accept liability for any false or inaccurate data and for any damage, direct or indirect, caused by such inaccuracies.

Your rights as a data subject

Data protection laws grant you the following rights:

  • Right to withdraw consent at any time.
  • Right to access, rectify, delete, and transfer your data.
  • Right to restrict or object to processing.
  • Right not to be subject to automated decision-making, where applicable.

These rights are:

  • Free to exercise (except in the case of unfounded or excessive requests, where a reasonable fee may apply).
  • Applicable personally or via a legal/authorised representative.
  • Subject to a response within one month (extendable by two months in complex cases).
  • To be exercised using accessible and appropriate means.
  • If denied, we must provide reasons and advice of your right to complain to a Supervisory Authority.

How to exercise your rights

You may exercise your rights using the following channels:

  • By post: Torrevieja Consult S.L., Canónigo Torres, nº 1 Bajo, 03181 Torrevieja (Alicante), Ref. «Exercise of Data Protection Rights»
  • By email: Send a signed and scanned request to info@torreviejaconsult.com.es, subject line: «Exercise of Data Protection Rights»

You must include a copy of your ID or equivalent document to verify your identity. If acting on behalf of someone else, legal proof of authorisation must also be provided.

If you believe your rights have not been fully respected, you can lodge a complaint with the Spanish Data Protection Agency (AEPD):
 C/ Jorge Juan, 6 – 28001 Madrid | www.aepd.es