Holder's identification data

• Web: www.torreviejaconsulting.com
• Brand: Torrevieja Consulting
• Postal address: Canónigo Torres, n 1 Bajo, Torrevieja 03181 (Alicante)
• Company name: Torrevieja Consult SL.
• VAT NO: B53784278
• Email: info@torreviejaconsult.com
• Telephone: 965707339 - 667587222
• Date of information: 26-05-2023

Torreviena Consult S.L. makes this privacy policy available to you through the website www.torreviejaconsult.com in order to inform you in detail about how we treat your personal data and protect your privacy and the information you provide us with. In the event of any future changes to this policy, we will notify you via the website or by other means so that you can be informed of the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:

How do we collect your information?

We collect your personal information by different means, but you will always be informed at the time of collection by means of informative clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data and the period of retention of your information, as well as how you can exercise your data protection rights.

In general, the personal information we process is limited to identification data (name and surname, date of birth, address, ID number, telephone number and e-mail address), contracted services and payment and invoicing data.

In cases of personnel management and selection, we collect academic and professional data in order to meet the obligations arising from the maintenance of the employment relationship or, where appropriate, to become part of our staff.

Torrevieja Cunsult S.L. uses social networks and this is another way of reaching you. The information collected through the messages and communications you post may contain personal information that is available online and accessible to the public. These social networks have their own privacy policies explaining how they use and share your information, so Jorge Asencio Ambrona recommends that you consult them before using them to confirm that you agree with the way in which your information is collected, treated and shared.

Through our website we collect personal information related to your browsing through the use of cookies. To find out clearly and precisely what cookies we use, what their purposes are and how you can configure or disable them, please see our Cookies Policy.

For what purposes do we process your personal data?

Torrevieja Consult S.L. collects and processes your personal information in general in order to manage the relationship we have with you, the main purposes we have identified being the following:

• Management and contracting of the products and services offered by our company.
• To channel requests for information, suggestions and complaints that you may send us.
• To keep you informed about events, offers, products and services that may be of interest to you through different communication channels as long as you have given your consent.
• Management of the employment relationship, in the case of our employees.
• Management of the commercial relationship with our suppliers.
• Recruitment management

Legislation

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights.

Data retention

Torrevieja Consult S.L. will only keep your information for the period of time necessary to fulfil the purpose for which it was collected, to comply with the legal obligations imposed on us and to meet the possible responsibilities that may arise from the fulfilment of the purpose for which the data was collected.

In the event that you wish to join our staff and apply for one of our jobs, the data provided will become part of our employment exchange and will be retained for the duration of the selection process and for a maximum of or until you exercise your right of deletion.

• Law on Offences and Penalties in the Social Order (obligations regarding affiliation, registrations, cancellations, contributions, payment of wages...); Arts. 66 et seq. General Tax Law (accounting books...) 4 years
• Art. 1964 Civil Code (personal actions without special time limit) 5 years
• Art. 30 Commercial Code (accounting books, invoices...) 6 years
• Art. 25 Prevention of Money Laundering and Terrorist Financing Act. 10 years

In any case, and as a general rule, we will keep your personal information for as long as there is a contractual relationship that binds us or you do not exercise your right to erasure and/or limitation of processing, in which case, the information will be blocked without any use beyond its conservation, while it may be necessary for the exercise or defence of claims or any type of liability may arise that needs to be attended to.

Transfer of data

In general, Torrevieja Consult S.L. does not share your personal information, except for those assignments that we must make based on legally imposed obligations.

We will not pass on your personal data to any third party company that intends to use it for its direct marketing activities, unless you have expressly authorised us to do so, and we do not transfer your data to third countries.

Although this is not a transfer of data, in order to provide you with the requested service, third party companies, acting as our suppliers, may access your information in order to carry out the service we have contracted from them. These third parties access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.

Likewise, your personal information will be at the disposal of the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing.

International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

We have agreed with our suppliers that, for the provision of the contracted service, they will make use of servers located in the EEA and if, in the future, we need to make use of servers located outside the EU territory, appropriate measures will be taken, which will be incorporated into this Privacy Policy, ensuring that such suppliers are under the Privacy Shield agreement or that other appropriate safeguards are in place.

User responsibility

By providing us with their data through electronic channels, the user guarantees that they are over 14 years of age and that the data provided to Torrevieja Consult S.L. are true, accurate, complete and up to date. To this effect, the user confirms that he/she is responsible for the veracity of the data communicated and that he/she will keep this information suitably updated so that it corresponds to his/her real situation, taking responsibility for any false or inaccurate data that he/she may provide, as well as for any damages, direct or indirect, that may arise.

Rights of the data subject

Data protection regulations allow you to exercise your rights of access, rectification, erasure and portability of data and to object to and restrict the processing of your data, as well as not to be subject to decisions based solely on automated processing of your data, where applicable.

These rights are characterised by the following:

• It is free of charge, except in the case of manifestly unfounded or excessive requests (e.g. repetitive nature), in which case Jorge Asencio Ambrona may charge a fee proportional to the administrative costs incurred or refuse to act.
• You can exercise your rights directly or through your legal representative or volunteer.
• We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline can be extended by a further two months.
• We are obliged to inform you about the means of exercising these rights, which must be accessible and without being able to refuse you the exercise of the right on the sole ground that you have chosen another means. If the request is made by electronic means, the information will be provided by electronic means where possible, unless you ask us to do otherwise.
• If Torrevieja Consult S.L. does not comply with the request, it will inform you, at the latest within one month, of the reasons for its failure to act and the possibility to complain to a supervisory authority.

In order to facilitate your exercise, you can request the template form by emailing info@padel04.es.

• Form for exercising the right of access
• Form for exercising the right of rectification
• Form for exercising the right to object
• Form for exercising the right to erasure ("right to be forgotten")
• Form for exercising the right to restriction of processing
• Exercise of the right to portability form
• Form for exercising the right not to be subject to automated individual decisions

To exercise your rights Torrevieja Consult S.L. offers you the following means:

1. By means of a written and signed request addressed to Torrevieja Consult S.L , Canónigo Torres, n 1 Bajo, Torrevieja 03181 (Alicante) Ref. Exercise of LOPD Rights.
2. By sending a scanned and signed form to the e-mail address info@torreviejaconsult.com.es indicating Exercise of LOPD Rights in the subject line.

In both cases, you must prove your identity by enclosing a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we are only replying to the interested party or their legal representative, in which case you must provide proof of representation.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may lodge a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 - 28001 Madrid.